You can also reach us in the app: open Settings (gear icon) and tap Report a problem to send us details directly, including diagnostic context that helps us troubleshoot faster.
Frequently asked questions
How do I sync my collection across devices?
Cloud sync is a premium feature. Turn it on under Settings → Account → Cloud sync once signed in, and your watches, wishlist, and photos will appear on any device you sign into.
How do I manage or cancel my subscription?
Subscriptions are billed and managed through the App Store, not by us. On iOS, go to Settings → your name → Subscriptions; on Android, open Google Play → Payments & subscriptions.
I'm not receiving wishlist alerts.
Check that alerts are enabled under Settings → Notifications and that push notifications are allowed for the app in your device's system settings. Email alerts can be missed if [email protected] is filtered — check spam and add it to your contacts.
How do I export my collection?
From Settings → Data, you can export your collection as a CSV file or generate an insurance PDF.
How do I delete my account or data?
Step-by-step instructions are on our Delete Account or Data page, covering both full account deletion and cloud-data-only deletion.
I found a bug or the app crashed.
Use Settings → Report a problem in the app, or email us with your device model, OS version, and what you were doing when it happened.