1. Our Commitment to Your Data
At Provenant, we believe your collection is your business. We are built for collectors, not advertisers, which is why we strictly never sell, rent, or share your data with third parties for marketing purposes. We collect collection data — such as item details and photos — which is stored locally on your device. For Premium subscribers, this data is optionally synced to our secure cloud to allow access across multiple devices.
2. Information Collection and Usage
We collect your email address solely for account authentication and synchronization purposes. While subscription status and purchase history are managed via RevenueCat, we do not store your credit card or payment details. We also collect anonymized crash reports and basic diagnostics to help us troubleshoot bugs and improve app performance; this data is never tied to your specific identity or collection items. We use this information to maintain your sync services, manage group leaderboards, and respond to your direct support requests.
3. Public Profiles and Data Control
Public profiles and group leaderboards are strictly opt-in. You maintain granular control over which items appear publicly, and group leaderboards primarily show aggregated statistics rather than individual item details.
You also have total control over your data lifecycle. You can wipe your local collection at any time through the app settings or choose to permanently delete your account and all associated cloud data. Once an account is deleted, the data is erased and cannot be recovered.
For any privacy inquiries, please contact us at [email protected] or call (509) 381-3920.